For support, email motiondock82@gmail.com. We usually respond within 2-3 days. Please include your macOS version, MotionDock version, and a short description of the issue.
Contact Support
Email: motiondock82@gmail.com
For marketplace content reports, use motiondock82@gmail.com and include the wallpaper title and reason for the report.
Account Help
MotionDock uses Sign in with Apple for account authentication. You can sign in or sign out from Profiles or Settings in the app.
To delete your account, open MotionDock, sign in, go to Profiles or Settings, choose Delete Account, and confirm the deletion. This permanently deletes your MotionDock account, profile, likes, reports, and uploaded marketplace wallpapers.
Wallpaper Playback
- If a wallpaper does not start, confirm the file is a supported MP4, MOV, M4V, or GIF file.
- If playback pauses, check Settings for performance and battery-related playback policy options.
- If wallpaper windows disappear after display or Space changes, open MotionDock and choose Start Wallpaper again.
Marketplace Uploads
- Uploads require an account and a display name in Profiles.
- Only upload wallpapers you own or have permission to share.
- If an upload fails, check the file type and size, then try again.
Privacy and Legal
Read the Privacy Policy and Terms of Service for details about data handling, marketplace content, and account-related rights.